Use the shape diagram in the product photos – each letter (A, B, C, D) shows one measurement. Measure your bed base in inches and enter them in the form. If you're unsure, WhatsApp us a photo of your bed and we'll confirm the sizes before we make it.

Medium suits most sleepers and gives a comfortable feel. Firm Orthopaedic adds extra support for your back. Hard is our firmest option.

5" and 6" give standard support and save headroom. 8" gives premium support and 10" is our luxury option. Check your headroom and any lid or hinge clearance before choosing.

Delivery is free across the UK and takes 4–7 working days. We'll call or text you 24–48 hours before to arrange a delivery slot.

If your mattress is faulty, damaged, or not made to the measurements you gave us, we'll replace it free of charge. Because each mattress is made to your own size and shape, we can't accept returns for a change of mind.

Yes – you can change your measurements or cancel for a full refund within 48 hours of ordering. After that your mattress goes into production.

Yes. Choose Shop Pay or Klarna at checkout to split your payment into 3 interest-free instalments.

Message us on WhatsApp – we're happy to help.